📩 Appeals and Complaints

Jalaun Janvaanee Sanchaar – Daily Newspaper

At Jalaun Janvaanee Sanchaar, we are committed to delivering accurate, fair, and responsible journalism. We value the trust of our readers and believe in addressing concerns with transparency and accountability. This policy explains how appeals and complaints can be raised and handled.

1. Submitting a Complaint

• Readers may file complaints regarding:

  • Factual inaccuracies or misleading information.

  • Allegations of bias, unfair reporting, or unethical practices.

  • Offensive or inappropriate content.

• Complaints can be submitted via:

  • Email: [Insert Official Email Address]

  • Contact Form: [Insert Website Contact Link]

  • Postal Address: [Insert Office Address]

2. Acknowledgment of Complaints

• Every complaint will be acknowledged within a reasonable timeframe.

• Anonymous complaints will be considered, provided they include sufficient details.

3. Review and Investigation

• All complaints will be reviewed by the Editorial Grievance Committee.

• A fair and impartial investigation will be carried out, ensuring both sides are heard.

• If necessary, external experts may be consulted for unbiased assessment.

4. Appeals Process

• If a complainant is not satisfied with the initial resolution, they may file an appeal.

• Appeals must clearly state the reasons for dissatisfaction and any additional evidence.

• Appeals will be reviewed by a senior editorial panel whose decision will be final.

5. Resolution and Transparency

• If a mistake is confirmed, corrective action will be taken, such as:

  • Publishing a correction, clarification, or apology.

  • Amending or retracting the content.

• All resolutions will be communicated to the complainant.

6. Commitment to Readers

• We are dedicated to handling complaints fairly, promptly, and respectfully.

• Our goal is to maintain reader trust by ensuring accountability and ethical journalism.

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✍️ Jalaun Janvaanee Sanchaar
“Your Voice, Our Responsibility”